Privacy Policy

1. Introduction

PingBeacons provides website, API, heartbeat, and SSL monitoring services. This Privacy Policy explains how we collect, use, store, and protect information when you use PingBeacons.

2. Information we collect

We may collect information you provide directly to us, including your name, email address, account credentials, and monitoring configuration.

We may also collect technical information generated through your use of the service, such as monitor status, response times, incident history, timestamps, IP-related request information, and application logs.

3. How we use information

We use your information to operate, maintain, secure, and improve PingBeacons, including to:

• Create and manage your account.
• Perform monitoring checks and heartbeat processing.
• Send monitor failure, recovery, and SSL expiry notifications according to your preferences.
• Provide account-related emails such as verification and password reset messages.
• Detect abuse, troubleshoot issues, and protect the service.

4. Monitoring data

When you create a monitor, PingBeacons may store information such as the monitor name, target URL, monitoring interval, status, check results, heartbeat activity, SSL certificate information, and incident history.

You are responsible for ensuring that you have permission to monitor any website, API, endpoint, or system that you add to PingBeacons.

5. Email communications

PingBeacons may send transactional emails related to your account and monitoring activity. Notification preferences can be managed from your account settings where available.

6. Service providers

We may use third-party infrastructure and service providers to help operate PingBeacons, including hosting, database, email delivery, security, and related technical services.

These providers may process information only as necessary to provide their services to us and are subject to their own privacy and security obligations.

7. Data security

We use reasonable technical and organizational measures designed to protect your information against unauthorized access, loss, misuse, or alteration.

No internet-based service can guarantee absolute security, and you are responsible for protecting your account credentials.

8. Data retention

We retain information for as long as reasonably necessary to provide the service, comply with legal obligations, resolve disputes, enforce agreements, and maintain security.

9. Your choices

You may update certain account information and notification preferences through the PingBeacons dashboard.

You may also contact us regarding requests to access, correct, or delete personal information, subject to applicable legal and operational requirements.

10. Cookies and authentication

PingBeacons may use cookies or similar browser storage necessary for authentication, security, and core application functionality.

11. Third-party links

PingBeacons may contain links to third-party websites or services. We are not responsible for the privacy practices or content of third parties.

12. Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

13. Contact

If you have questions about this Privacy Policy or how PingBeacons handles information, please contact us through the support contact provided on the PingBeacons website.