Incidents & history

Understand what happened and when.

PingBeacons keeps monitoring activity and incidents visible so you can understand when a problem was detected, review previous checks, and see when a monitored service recovered.

Current status is only part of the story

A service may be healthy now even though it experienced an outage earlier. Check and incident history help you understand what happened before the current state.

1. Monitor check history

Website and API monitoring produces check results over time. These results let you look beyond the latest status.

Successful checks

Successful checks indicate that the monitored target responded successfully at that point in time.

Failed checks

Failed results help identify when PingBeacons detected a problem with the monitored target.

Response time

Website and API checks can include response-time information so you can review how quickly the endpoint responded.

Previous activity

Browse older monitoring results when investigating behavior that happened before the latest check.

2. What is an incident?

An incident represents a monitoring problem detected by PingBeacons. It gives the failure a lifecycle instead of showing only a temporary down status.

1

The monitor is healthy

Normal checks are succeeding and there is no active problem.

2

A failure is detected

A monitoring result indicates that the target is no longer in its expected healthy state.

An incident is recorded

PingBeacons records the problem so you can identify when the incident began.

The service recovers

When a later monitoring result is healthy again, the incident can be resolved and the recovery is recorded.

3. Active vs resolved incidents

Active incident

The monitor currently has a detected problem that has not yet been followed by a successful recovery.

Resolved incident

The monitored service recovered and the previous incident is no longer active.

4. Recovery tracking

PingBeacons continues monitoring after detecting a problem. This allows a later successful result to show that the service recovered.

Problem detected

The monitor enters a problem state and an incident is active.

Monitoring continues

PingBeacons keeps evaluating the monitored target rather than stopping after the first failure.

A healthy result returns

A later monitoring result indicates that the service is responding normally again.

Recovery is recorded

The active incident is resolved and its history remains available for later review.

5. Using history to investigate an outage

When you receive an alert, the monitor detail and history can help you establish a basic timeline before investigating your application or infrastructure.

1

Check the current monitor status

First determine whether the problem is still active or whether the service has already recovered.

2

Review recent checks

Look at the monitoring results around the time the problem was detected.

3

Open the incident

Use the incident information to understand when the detected problem began and whether it has been resolved.

4

Compare with your own logs

Use the PingBeacons timeline alongside server, application, database, deployment, or hosting logs to investigate the root cause.

PingBeacons detects the symptom

Monitoring can tell you that a service failed or recovered, but finding the underlying cause may require your application and infrastructure logs.

6. Response time history

A service does not always fail completely. Response-time information can also help you notice when an endpoint was responding more slowly than expected.

Response time is not a full performance profiler

It shows the response observed by a PingBeacons monitoring check. Use application performance monitoring, server metrics, and logs when you need deeper performance diagnosis.

7. Heartbeat history is different

Heartbeat monitoring is based on signals received from your scheduled job rather than normal outbound website checks.

Website / API

PingBeacons performs the check and records when the target was checked.

Heartbeat

Your job contacts PingBeacons, so the important activity is when the latest heartbeat was received.

Read heartbeat monitoring guide

8. Notifications and incidents

Incident and recovery notifications help you know when the incident lifecycle changes without continuously watching the dashboard.

Configure notifications

Next steps