Get notified when something needs your attention.
PingBeacons notifications help you stay informed about monitoring incidents, recoveries, and SSL certificate expiry. You can control available email and in-app notification preferences from your account.
A monitor detects and records a problem. Your notification preferences determine which available alerts you want to receive.
1. Open notification preferences
Sign in to PingBeacons
Open your PingBeacons account and go to your settings.
Open notification preferences
Find the notification settings where your available alert preferences are managed.
Choose the notifications you want
Enable or disable the available email and in-app options according to how you want to receive monitoring alerts.
Save your preferences
Save the settings so future monitoring notifications follow your selected preferences.
2. Notification channels
Email notifications
Receive enabled monitoring notifications at the email address associated with your PingBeacons account.
In-app notifications
Keep enabled monitoring alerts visible inside PingBeacons while you are using the application.
Monitoring alerts are only useful when they reach someone who can investigate the problem.
3. Incident notifications
When PingBeacons detects a monitoring failure and an incident is created, enabled incident notifications can tell you that the monitored service needs attention.
A monitor is checked
PingBeacons performs its normal monitoring check or evaluates an expected heartbeat.
A problem is detected
The monitor enters a problem state and the failure can be recorded as an incident.
An alert can be sent
PingBeacons uses your enabled notification preferences to deliver the available incident alert.
4. Recovery notifications
Knowing that a service recovered is just as important as knowing that it failed. Recovery notifications help close the loop after an incident.
An active incident exists
PingBeacons previously detected a problem with the monitored service.
The service becomes healthy again
A later monitoring result indicates that the service has recovered.
The incident is resolved
PingBeacons records the recovery and resolves the active incident.
A recovery alert can be sent
If enabled, the appropriate notification lets you know that the monitored service has recovered.
5. SSL expiry notifications
SSL monitoring has notification preferences for certificate expiry so upcoming certificate problems do not have to rely only on manual dashboard checks.
SSL expiry email
Enable the available email preference when you want SSL expiry notifications delivered by email.
SSL expiry in-app
Enable the available in-app preference when you want SSL expiry notifications visible inside PingBeacons.
6. Recommended notification setup
Keep incident alerts enabled
Important production monitors should be able to tell you when a problem is detected.
Keep recovery alerts enabled
Recovery alerts tell you when an incident no longer appears to be active.
Enable SSL expiry alerts
Use SSL notifications for important HTTPS services so certificate expiry receives attention.
Keep account details current
Update your account information if the email address used for monitoring notifications changes.
7. If you do not receive an email
Check your preferences
Confirm that the relevant email notification option is enabled.
Check your account email
Make sure the account is using the email address you expect.
Check spam or junk folders
Email providers can occasionally classify automated notifications incorrectly.
Check PingBeacons activity
Verify that the expected monitoring incident or recovery was actually recorded.